customer SERVICE

Find your FIT

Compare your measurements with our helpful size guide and find your perfect fit!



Frequently Asked Questions

Do you provide International delivery?

We ship worldwide!
To our South African customers shopping locally, you receive free store-to-door delivery with your purchases. For all our international shoppers, we’ve ensured the best shipping rates from our trusted couriers. Your shipment can take up to 6 working days to be delivered to your door, however this excludes time undergoing customs clearance.

Our dedicated Quality Assurance Team will inspect your items prior to shipping. Our product quality is guaranteed.

How do I return an item?

Due to COVID restrictions we will not be accepting returns.

How do I track my order?

A tracking number will be issued upon confirmation of your purchase so you can track your order through your reference number. Our deliveries are processed every Monday. National deliveries, in South Africa, are free and received within 24 hours via our trusted courier service.

Can I send my parcel to a P.O. Box Address?

We provide an express courier service, therefore your parcel will be delivered to door, and will require a signature from the receiver.

How can I contact your couriers?

Our store to door courier requires a signature from the receiver, so they will be supplied with your contact details to ensure your parcel’s safety.  Your tracking number will help keep you updated with the estimated arrival time. 

What are your delivery options?

We deliver locally and internationally.

 International shipping is an additional charge calculated at check out.  

For purchases made in South Africa, you may collect your order from our office in Cape Town or take advantage of our free store to door courier service for national deliveries, applicable in South Africa only. Customers please note, there is no insurance for store to door shipments due to legal limitations.

RETURN policy

For your peace of mind we do contactless deliveries nation wide.  Due to hygiene restrictions we will not be accepting returns.

FOR THAT IN-STORE EXPERIENCE

shop at our selected stockist

Atlantic Surf

2 Coral Road

Table View

Cape Town

worldwide shipping

We ship worldwide! To our South African customers shopping online, you receive free store-to-door delivery with your purchases. For our international shoppers, we've ensured the best shipping rates from our trusted couriers.

superior Quality

We manufacture small quantities of sustainable, limited edition swimwear. We use Nylon Lycra that is Oeko-Tex certified, UPF 50+ and chlorine resistant, so you can be sure you are purchasing the highest quality product.

Customer Service

Our team is here to provide support through personalized service. Click on our customer care page to find your fit with our helpful size guide. We're ready to help with any questions you may have in finding your fit.

Secure Payments

Foreign card acceptance -
we accept credit and debit cards from anywhere in the world.
Our secure online payment system is fraud protected and risk proof.

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